Book an appointment
Understands the problem, picks the doctor whose specialty fits, offers real open slots and books the one the patient accepts.
Incoming call
Dr. Mehta sees stomach complaints. Let me check tomorrow for you.
4:30 pm or 5:15 pm are open. Which would you like?
10
Indian languages, spoken and understood
24/7
Answered, including the hours nobody is at the desk
8
Kinds of call it handles end to end
0
Double bookings — the slot is held in a transaction
On the call
Not a menu tree. The patient says what they need in their own words, and the conversation goes down one of these paths.
Understands the problem, picks the doctor whose specialty fits, offers real open slots and books the one the patient accepts.
Finds the existing appointment from a name or number, reads it back, and moves it only once the patient has agreed to the new time.
Confirms which visit is being cancelled before it touches the diary, then frees the slot for the next caller.
Answers the "is the doctor in tomorrow?" call in a sentence, and offers to book while the patient is still on the line.
Gives the address and the landmark route for the branch the patient dialled, and repeats it as many times as they ask.
Quotes the consultation fee you set, and answers from your own clinic notes rather than making something up.
Does not diagnose. Acknowledges, then steers to the right doctor or a person at the desk.
Red-flag symptoms stop the conversation dead and send the caller to 108 or 112 before any booking is attempted.
Getting started
No integration project and nothing to install at the clinic. The work is describing how your clinic already runs.
Doctors, specialties, consultation fees, OPD hours, branches and the things patients always ask. The onboarding walks through it in one sitting.
Assign a phone number to the agent. Inbound calls are answered from that moment; you can listen to a test call in the browser first.
Every call leaves a transcript, an outcome and a cost. Appointments land in the doctor's own calendar, including their Google calendar.
Languages
Beyond the call
An answered call is the start. What keeps a diary full is everything that follows it.
Reminder and confirmation calls go out before the visit, in the language the booking was made in, and mark who is coming.
A review visit booked from a consultation obeys the same slot rules, the same double-booking protection and the same reminders.
A single-use link goes to the patient after they have been seen, so feedback is tied to a visit that actually happened.
When a caller asks for somebody, or the agent is out of its depth, the call is handed to your desk rather than talked around.
Trust
A clinic is handing over what its patients say about their health. These are the guarantees that come with that.
Every request resolves to a single organization at the gateway, and that scope is applied again inside each service. Identity headers from a client are stripped, never trusted.
Set how long calls, recordings and transcripts are kept. A daily job deletes what is past its date, recordings out of storage included.
Provider keys and webhook secrets are stored encrypted, outbound webhooks are signed, and every admin action is written to an audit log.
Agents run a published version. A draft you are editing never answers a patient call until you publish it.
Plans
The plan covers the platform. The calls themselves are passed through at what the carrier and the speech providers charge, and the usage page shows both.
A single clinic with a few doctors and one number.
₹4,999per month
Several branches, outbound campaigns and the follow-up loop.
₹12,999per month
A group with many sites, its own retention rules and a contract.
Let's talkannual
Carrier minutes, speech and model usage are billed at the providers’ own rates on top of the plan. Every call’s cost is itemised in your dashboard.
Questions
It introduces itself as the clinic's assistant and never claims to be a doctor. It speaks naturally, waits when the patient is still talking, and hands over to your desk the moment somebody asks for a human.
It asks again rather than guessing, and it will not confirm a booking it did not actually make. When a tool fails, the patient is told the truth and offered a call back.
Each doctor can connect a Google calendar. Free and busy time there is respected when slots are offered, and a booking writes an event into it.
Yes. Branches keep their own numbers, hours, addresses and doctors, and a hospital group can hold several clinics under one login.
Red-flag phrasing is caught before any booking tool can run, and the caller is told to ring 108 or 112. That check does not depend on the model getting it right.